General Terms and Conditions
Hotel Matrei
Travel Insurance
We provide you a travel insurance which you can conclude directly at your booking.
Information sheet Hotelstorno Plus
General Terms and conditions
General information
Business type: Hotel, breakfast – depending on agreement, half or full board
Check-in: 3:00 p.m.
Check-out: 10:00 a.m.
VAT number: ATU15496504
Arrival and Departure
Check-in: 3:00 p.m.
Check-out: 10:00 a.m.
Booking and deposit
Sparkasse Salzburg
Bank code: 20404
Account No: 00040540221
IBAN: AT312040400040742991
BIC: SBGSAT2SXXX
Your booking is guaranteed and becomes binding upon payment of a deposit.
Please effect payment so the recipient does not have to pay fees.
Deposit for private guests 30 %
Deposit for groups 50 %
Cancellation
- Up to 3 months before the arrival day – free of charge
- Up to 1 month before arrival day – 40% of the entire package price
- Up to 1 week before arrival day – 70% of the entire package price
- In the last and upon NO SHOW – 90% of the entire package price
Please take out travel cancellation insurance, so you are covered in case you fall ill.
Legal basis is Austrian hotel regulations.
Court of jurisdiction is Innsbruck.
Payment
Payments made in cash or with a debit (cash machine) card can be effected fee-free. We also accept the most popular credit cards VISA and MASTER CARD.
Legal basis
Austrian hotel contract conditions in the Austrian hotel association apply.
